{"id":731,"date":"2025-12-26T14:16:41","date_gmt":"2025-12-26T14:16:41","guid":{"rendered":"https:\/\/iptvsmartersofficial.de\/?page_id=731"},"modified":"2026-03-16T11:09:19","modified_gmt":"2026-03-16T11:09:19","slug":"ruckerstattungsrichtlinie","status":"publish","type":"page","link":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/ruckerstattungsrichtlinie\/","title":{"rendered":"R\u00fcckerstattungsrichtlinie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"731\" class=\"elementor elementor-731\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe5ac98 e-flex e-con-boxed e-con e-parent\" data-id=\"fe5ac98\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8efff elementor-widget elementor-widget-heading\" data-id=\"3c8efff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Datenschutzrichtlinie<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69b3892e e-flex e-con-boxed e-con e-parent\" data-id=\"69b3892e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5db7d855 elementor-widget elementor-widget-text-editor\" data-id=\"5db7d855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>R\u00fcckerstattungsrichtlinie \u2013 SMARTERS PRO<\/h2><h3 data-start=\"192\" data-end=\"211\">1. Einleitung<\/h3><p data-start=\"212\" data-end=\"516\">Bei <a href=\"https:\/\/iptvsmartersofficial.de\/\"><strong data-start=\"216\" data-end=\"232\">SMARTERS PRO<\/strong><\/a> verpflichten wir uns, unseren Kunden einen hochwertigen IPTV-Service anzubieten. Wir verstehen jedoch, dass es in bestimmten F\u00e4llen notwendig sein kann, eine R\u00fcckerstattung zu beantragen. Diese Richtlinie legt die Bedingungen fest, unter denen R\u00fcckerstattungen gew\u00e4hrt werden k\u00f6nnen.<\/p><hr data-start=\"518\" data-end=\"521\" \/><h3 data-start=\"523\" data-end=\"564\">2. Bedingungen f\u00fcr R\u00fcckerstattungen<\/h3><p data-start=\"565\" data-end=\"621\">R\u00fcckerstattungen werden in den folgenden F\u00e4llen gew\u00e4hrt:<\/p><h4 data-start=\"623\" data-end=\"670\">2.1. Nicht behebbare technische Probleme<\/h4><p data-start=\"671\" data-end=\"873\">Sollte unser Service nicht wie vorgesehen funktionieren und unser technischer Support das Problem innerhalb von <strong data-start=\"783\" data-end=\"794\">7 Tagen<\/strong> nicht beheben k\u00f6nnen, haben Sie Anspruch auf eine vollst\u00e4ndige R\u00fcckerstattung.<\/p><h4 data-start=\"875\" data-end=\"903\">2.2. Doppelte Zahlung<\/h4><p data-start=\"904\" data-end=\"1040\">Im Falle einer doppelten Zahlung f\u00fcr dasselbe Abonnement wird nach \u00dcberpr\u00fcfung der Transaktion eine sofortige R\u00fcckerstattung veranlasst.<\/p><h4 data-start=\"1042\" data-end=\"1071\">2.3. Abrechnungsfehler<\/h4><p data-start=\"1072\" data-end=\"1206\">Wenn Ihnen ein falscher Betrag in Rechnung gestellt wurde, wird je nach Situation eine Korrektur oder eine R\u00fcckerstattung vorgenommen.<\/p><hr data-start=\"1208\" data-end=\"1211\" \/><h3 data-start=\"1213\" data-end=\"1251\">3. Nicht erstattungsf\u00e4hige F\u00e4lle<\/h3><p data-start=\"1252\" data-end=\"1317\">In den folgenden F\u00e4llen besteht kein Anspruch auf R\u00fcckerstattung:<\/p><ul data-start=\"1319\" data-end=\"1656\"><li data-start=\"1319\" data-end=\"1352\"><p data-start=\"1321\" data-end=\"1352\">Meinungs\u00e4nderung nach dem Kauf.<\/p><\/li><li data-start=\"1353\" data-end=\"1427\"><p data-start=\"1355\" data-end=\"1427\">Nutzung des Abonnements \u00fcber einen Zeitraum von mehr als <strong data-start=\"1412\" data-end=\"1426\">48 Stunden<\/strong>.<\/p><\/li><li data-start=\"1428\" data-end=\"1556\"><p data-start=\"1430\" data-end=\"1556\">Probleme, die auf pers\u00f6nliche Ger\u00e4te, Internetverbindung oder Einschr\u00e4nkungen des Internetanbieters (ISP) zur\u00fcckzuf\u00fchren sind.<\/p><\/li><li data-start=\"1557\" data-end=\"1611\"><p data-start=\"1559\" data-end=\"1611\">R\u00fcckerstattungsanfragen nach Ablauf des Abonnements.<\/p><\/li><li data-start=\"1612\" data-end=\"1656\"><p data-start=\"1614\" data-end=\"1656\">Verst\u00f6\u00dfe gegen unsere Nutzungsbedingungen.<\/p><\/li><\/ul><hr data-start=\"1658\" data-end=\"1661\" \/><h3 data-start=\"1663\" data-end=\"1696\">4. R\u00fcckerstattungsverfahren<\/h3><p data-start=\"1697\" data-end=\"1765\">Um eine R\u00fcckerstattung zu beantragen, gehen Sie bitte wie folgt vor:<\/p><ol data-start=\"1767\" data-end=\"2069\"><li data-start=\"1767\" data-end=\"1811\"><p data-start=\"1770\" data-end=\"1811\">Kontaktieren Sie unseren Kundensupport.<\/p><\/li><li data-start=\"1812\" data-end=\"1896\"><p data-start=\"1815\" data-end=\"1896\">Geben Sie Ihre Bestellnummer sowie den Grund f\u00fcr die R\u00fcckerstattungsanfrage an.<\/p><\/li><li data-start=\"1897\" data-end=\"1962\"><p data-start=\"1900\" data-end=\"1962\">Unser Team pr\u00fcft Ihre Anfrage innerhalb von <strong data-start=\"1944\" data-end=\"1959\">5 Werktagen<\/strong>.<\/p><\/li><li data-start=\"1963\" data-end=\"2069\"><p data-start=\"1966\" data-end=\"2069\">Bei Genehmigung erfolgt die R\u00fcckerstattung \u00fcber dieselbe Zahlungsmethode innerhalb von <strong data-start=\"2053\" data-end=\"2068\">7 Werktagen<\/strong>.<\/p><\/li><\/ol><hr data-start=\"2071\" data-end=\"2074\" \/><h3 data-start=\"2076\" data-end=\"2110\">5. \u00c4nderungen der Richtlinie<\/h3><p data-start=\"2111\" data-end=\"2272\"><strong data-start=\"2111\" data-end=\"2127\">SMARTERS PRO<\/strong> beh\u00e4lt sich das Recht vor, diese R\u00fcckerstattungsrichtlinie jederzeit zu \u00e4ndern. Alle Aktualisierungen werden auf unserer Website ver\u00f6ffentlicht.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51e856a5 elementor-widget elementor-widget-button\" data-id=\"51e856a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/iptvsmartersofficial.de\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entdecken Sie unsere Angebote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Datenschutzrichtlinie R\u00fcckerstattungsrichtlinie \u2013 SMARTERS PRO 1. Einleitung Bei SMARTERS PRO verpflichten wir uns, unseren Kunden einen hochwertigen IPTV-Service anzubieten. Wir [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-731","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/pages\/731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/comments?post=731"}],"version-history":[{"count":10,"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/pages\/731\/revisions"}],"predecessor-version":[{"id":1127,"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/pages\/731\/revisions\/1127"}],"wp:attachment":[{"href":"https:\/\/iptvsmartersofficial.de\/iptv-smarters-pro\/wp-json\/wp\/v2\/media?parent=731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}